Children's multi-function telephone simulation landline baby educational early education baby Music Story car toy wholesale
All products in this store are factory prices excluding tax. If you need an invoice, additional tax points will be added. Please contact customer service for details.
Wholesale and Drop Shipping Instructions
The following terms must be read carefully by buyers and will take effect from the time of order.
If there are any other objections, please contact the online customer service personnel in a timely manner to understand before placing an order.
1. About Logistics
1. Express: Available options include Zhongtong, Shentong, Yunda, and Postal Express, and you can also choose to pay on delivery with SF Express. For large items: Aneng and Yousu Express.
2. Logistics: Freight is generally paid on delivery, and goods need to be picked up at the freight station. The logistics company can be provided by the customer, or we can choose a more suitable one for you.
2. About Shipping
1. For drop shipping customers: Orders placed before 17:00 can generally be shipped on the same day.
During weekends and holidays when there is insufficient manpower, the shipping period may be delayed, please understand.
2. For wholesale customers: Orders will be arranged for shipment within 1-2 working days if the quantity is sufficient in the warehouse.
For large quantities, a separate shipping schedule will be agreed upon.
3. About Receiving Goods
Please carefully check the four sides of the box upon receipt. If you find that the outer box is severely deformed or damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened, be sure to unpack and inspect the goods in front of the delivery personnel!
If there are missing items or damage, do not take the goods away first, contact us at the freight station for negotiation; otherwise, signing for receipt will be regarded as acceptance of the goods without objection.
4. About Returns and Exchanges
1. Returns and exchanges without quality issues: Once sold, our store does not accept returns or exchanges except for quality issues.
2. Returns and exchanges for quality issues: All products sold by us undergo packaging inspection to ensure product quality, but due to various uncertainties, our factory can only guarantee that 95%-98% of the products are free of quality issues upon arrival. If it is confirmed that the sold product has issues affecting sales, you can contact customer service for negotiation.
3. Damage during transportation: Please be sure to unpack and inspect the goods in front of the logistics or express personnel upon receipt. The cardboard box is elastic, while plastic toys are not, so it is possible for the outer box to be undamaged while the contents are damaged. Please be sure to inspect the goods before signing for receipt. A 5% damage rate is considered normal, and we will provide a service for reordering and sending replacement parts for repairs.
5. About Drop Shipping Issues
1. For returns without quality issues, ensure the product is returned in good packaging, and we will deduct the shipping cost from the refund.
2. For quality issues such as product damage that cannot be used normally, the return shipping costs caused by human damage will be borne by the buyer. If the received product itself has issues, missing parts, or if the problem can be solved by sending replacement parts, or if a return is necessary, the costs will be borne by us.
3. If a distributor fails to properly handle after-sales due to insufficient understanding of the product, and the returned product is found to have no issues after inspection, the shipping cost will be borne by the distributor.
4. All returned goods need to be registered with customer service before applying for a refund. Thank you for your cooperation!!!